Testimonials

We’d always gone the ‘traditional route’ with home financing (big banks) but decided to see what a mortgage broker could do for us after our bank seemed to be completely indifferent to us when our mortgage came up for renewal.

We weren’t that impressed with most of the mortgage brokers we came across – they really just seemed to be interested in ‘getting a deal done’ – so we were very pleasantly surprised when we talked to Eva.

She really seemed to be more interested in what was best for us, rather than what was in it for her.

She assessed our situation and needs and shopped around for a mortgage tirelessly until she found the right one for us.

We basically got to sit back while Eva did all of the ‘heavy lifting’ for us – and she stayed on top of things even while she was out of town,

We really felt that Eva put our interests first and can’t recommend her highly enough!

My husband and I purchased our first home last year and going in we didn’t understand anything about the mortgage process. Eva was so knowledgeable and attentive and made us feel comfortable and more educated. She gave us the pros and cons of every option we discussed and was always open to running multiple scenarios for us. Eva found the right financing plan for our needs, and successfully guided us through every step of the way. We couldn’t have asked for a better experience. Eva made us feel like we were one of her top clients. We’re glad we chose her services and would recommend Eva to anyone buying a home. Thank-you, Eva.

We had been faithful Royal Bank customers until recently, and we had decided that since we resided in Hope we would be better off to transfer our accounts to CIBC, for they were local and more convenient. We contacted CIBC who directed us to contact their “Mortgage Specialist”. The individual came to our home, confirmed our income and debt, and stated that he would get back to us. I was uncomfortable to say the least. He would not face me or address me. I did not feel valued; in fact I felt like a second class citizen. Now allow me to put in some extenuating factors: In 2004, I was involved in two separate fatal accidents within seven months, neither being my fault. I missed a total of one year of work, ICBC was not paying our bills, and we went for three months without my wage before disability insurance kicked in. Not once in the 4.5 years of being with RSC did we miss a mortgage payment, loan payment, or line of credit payment. We did have a misunderstanding with Meyer Norris Penney where they claimed an unpaid collection; which has since been rectified with Equifax Canada and Meyer Norris Penney in writing. It appeared that the results of the accident had taken their toll financially and credit wise, for in this day in age, who can go three months without a wage? CIBC advised us that we had to take a high ratio mortgage with lender’s fee’s and insurance — at a rate of 7.1 % for five years — and an additional $9k in lenders fee. Needless to say, I felt demeaned and powerless, I was angry and dismayed for I was not a human; I was a statistic and as such, a risk. Regardless of the fact that my husband and I made just about $120k and our house was worth a minimum of $375k. It appeared the accidents had ruined us. I was devastated and embarrassed.

Now add Eva Poulson into this equation. My husband and I were truly humbled when she entered our home on a Sunday afternoon. How could the bubbly individual be a mortgage specialist? It felt like we knew Eva most of our lives. She was empathetic and her level of
professionalism was second to none. She discussed our financial plans and requirements, and she made sound suggestions that would assist us to get back to living, and away from mere existence from paycheque to paycheque. She was articulate and methodical in her information gathering and sharing. Not once did we feel like we were begging a financial lender for money. She understood the circumstances behind our debt load, and discussed that a re-mortgage would pay off all of our bills with the exception of the mortgage thus saving us thousands of dollars. Eva contacted us the next day, and I believe she was more excited than we were, for we were skeptical that anyone could help us based on what CIBC had told us. She attended the Bank on the day we set up our accounts, and guided us through the process.

Eva asked us to finish our fireplace for that was where we were going (to pick up the fireplace mantle) the day of the accident. Needless to say, it never got complete and it was a constant reminder to us of the day of the accident. Last night we. finished the fireplace, the last physical reminder of that fateful September 11th day. With tears in our eyes we opened a bottle of champagne, toasted to closure, and new beginnings. We toasted to Eva and felt blessed and at last peace. Without Eva’s exceptional level of professionalism we could not have done this. We do not hesitate to spread the word about Eva, and I wanted to personally thank you for having Eva on your team. She is a wonderful intelligent woman who makes you feel valued, and not a mortgage number. We are absolute TD customers, and we moved ALL of our  accounts over to TD Canada Trust.

Thank you for giving us our life back.

We thank you from the bottom of our hearts.

This is the second time I got a mortgage with Eva’s help and must say that service provided is excellent and I was provided with the best rates available.

Eva is someone who is not only a true professional, but also has a lot of integrity where she wants only to look out for the best interest of each client. She wants to ensure, that any home buyer is not put into a position of becoming “house poor” for where they are unable to afford their monthly costs just for the sake of owning a home. I really appreciated that the best interest of the client is always on top of Eva’s list.

I couldn’t be more thrilled with the professionalism and dedication she gave me. Eva made sure that I was comfortable with every step!

I was introduced to Eva after going through an emotional divorce. I was having to make financial decisions and needing advice on the best options for me in being able to afford the purchase of a new home. Eva was very good at putting my personal needs first and she helped me through the mortgage processes step by step, along with her financial knowledge and her genuine personal determination to help and assist me in getting the best mortgage for me within my means. I highly recommend her & ensure you that Eva puts her clients personal needs first and professionally works with them to realistically achieve their investment goals. Thank you Eva!

I have used Eva on a few occasions and I have found she is very professional and friendly. She is easy to talk to and explains everything to you. I went to the bank to get a mortgage and they turned me down, I knew there was no good reason for this because I was confident that I should be approved. So I phoned Eva and sure enough she got me the mortgage. A couple of months later I phoned on another matter about the mortgage and she never makes you like she is too busy for you. She is great to deal with. I would refer her to anyone that is looking for a great broker.

To say that Eva is an exceptional mortgage broker is an understatement. The process of buying a home, whether it be your first or not, can be overwhelming. The financials of buying a home are key to the whole process. Eva went above and beyond to ensure we had a thorough understanding of each and every detail and she ensured that we got the best rate for what we were looking for and what we were comfortable with. To Eva, you aren’t another client, you are a welcomed new friend! I can honestly say that I felt like family throughout the entire experience. Even now, two years later, if I have a question, she is right there to answer it or get me an answer asap. Honestly, you are in great hands with Eva!!!

I recently wanted to buy a house with a friend, not a “significant other,” just two people sharing an investment. It was then that I learned a great deal about the intricacies of real estate financing. Eva guided us through the process, answered our many questions, attended to all the details and kept us on track in a timely manner. The benefit of having Eva’s professional help was apparent every step of the way and the cherry on top of it all was that she made it seem effortless. It was a real pleasure working with her.

As a retiree, getting a second mortgage was a new process to me. Eva made sure that all my questions were answered. She worked tirelessly to come up with solutions to meet my needs. Not only did she talk me though what seemed a very complicated situation, when the going got tough, she walked me through. I felt like there was someone on my side championing me, the little guy. Thank you Eva.